Privacy & Security

He999 Privacy Policy — Your data is completely safe with us

Here at he999, we are fully transparent about how your personal information is collected, stored, used, and protected. Your privacy is our top priority.

Last updated: January 1, 2026
SSL Encrypted
Applicable: Bangladesh
Latest Version
Why he999 is trusted
he999's 6 Core Principles for Protecting Your Data

He999 believes transparency is the foundation of trust. Here's a quick overview of what we do to protect your privacy.

Encrypted Data Storage

At he999, all your personal information is stored on servers secured with AES-256 encryption. No unauthorized party can access your data.

No Sale of Data

He999 never sells your personal information to third parties. Your data is used solely to improve he999's services.

SSL-secured transactions

All payments and data transfers on he999 are encrypted using TLS/SSL technology. Your financial information is completely secure.

Control over your data

At he999, you can view, correct, or request deletion of your stored data at any time.

Spam-free communication

He999 only contacts you for relevant, consent-based purposes. Opting out of marketing emails is quick and straightforward.

Regular Security Audits

He999's systems are regularly audited by third-party security experts. Any vulnerabilities identified are addressed promptly.

Summary: he999 respects your privacy. We only collect the information we need, store it securely, and never sell it to third parties. This policy explains how he999 handles your data.

1Introduction

He999 is an internationally licensed online betting platform operating specifically for users in Bangladesh. By registering or using he999's services, you agree to this Privacy Policy.

This Privacy Policy provides a full account of how he999 collects your personal data, the purposes for which it is used, how long it is retained, and how it is kept secure. he999 believes that transparency and honesty are the foundation of lasting trust.

This policy applies to the he999 website, mobile app, and all digital channels. Third-party payment gateways and social media platforms are governed by their own separate privacy policies.

Effective Date: This Privacy Policy is effective from January 1, 2026. he999 may update this policy at any time, and members will be notified of any changes via email or an on-site notice.

2Data Collection

He999 only collects the information necessary to provide its services. There are two types of data collected — what you provide directly and what is gathered automatically as you use the platform.

2.1 Information You Provide Directly

  • Full name, date of birth & nationality
  • Mobile number & email address
  • Current address (district/upazila/village)
  • National ID or passport details (for KYC verification)
  • BKash/Nagad/Rocket number or bank account details
  • Selfie or photo (for identity verification)

2.2 Automatically Collected Data

  • IP Address & Device Type
  • Browser Type & Operating System
  • Which pages on the he999 site you visited and how long you spent on them
  • Betting history and transaction records
  • Login time, location, and session information
  • Data Collected via Cookies & Tracking Technologies
Data Type Reason for Collection Mandatory?
Name & Contact Information Account Creation & Communication Yes
National ID Card KYC Verification & Age Confirmation Yes (prior to withdrawal)
Payment Information Deposit & Withdrawal Process Yes
Device & IP Information Security & fraud prevention Automatic
Betting behaviour Responsible gaming monitoring Automatic

3Data usage

He999 uses your data solely for specific, legitimate purposes. Your information is never used for unnecessary or unauthorized ends.

3.1 For Service Delivery

  • Account creation, verification, and management
  • Processing deposits and withdrawals
  • Displaying betting history and account balance
  • Sending bonus & promotional offers (with your consent)
  • Providing live chat and customer support services

3.2 For Security & Legal Compliance

  • Detecting and preventing fraudulent activity
  • Compliance with Anti-Money Laundering (AML) policy
  • Regulatory reporting
  • Compliance with court orders or government authority directives

3.3 For service improvement

  • User experience analysis and improvement
  • New features & product plans
  • Identifying and resolving technical issues

he999 never sells your information to advertisers, data brokers, or any third party for commercial purposes.

4Data Sharing

He999 shares your information with others only in very limited circumstances and strictly on a need-to basis. The situations and parties involved are clearly outlined below.

4.1 Payment Providers

He999's approved payment gateways — including bKash, Nagad, Rocket, and Upay — receive only the minimum data necessary to process transactions. These providers operate under their own privacy policies.

4.2 Regulatory & Legal Authorities

He999 is required to share necessary information in response to court orders, government investigations, or requests from licensing authorities. In all such cases, he999 follows the proper legal process.

4.3 Technology Service Providers

Cloud servers or technology partners involved in operating the he999 platform are granted limited data access. All such partners are contractually bound to comply with he999's privacy standards.

Important: he999 never shares your personal data with advertising networks, social media platforms, or data analytics companies.

5Data protection

He999 applies the highest technical and organizational measures to protect your personal and financial data. he999's security framework meets international standards.

5.1 Technical safeguards

  • SSL/TLS Encryption: All data transmitted on the he999 site is encrypted
  • AES-256 Storage: Stored data is protected with industry-standard encryption
  • Firewall & DDoS protection: Servers protected against cyber attacks
  • Two-Factor Authentication (2FA): An additional layer of security for your account
  • Regular Security Audits: Periodic reviews conducted by third-party experts

5.2 Organisational safeguards

  • Only authorized personnel can access your data
  • All staff are bound by confidentiality agreements
  • Data access is reviewed on a regular basis
  • In the event of a data breach, members will be notified within 72 hours

No matter how robust he999's security measures are, keeping your login credentials safe is also your responsibility. Never share your password with anyone.

7Your Rights

As a he999 member, you have specific rights over your personal data. he999 respects and is committed to upholding those rights.

  • Right to Access: You may request a copy of all data he999 holds about you
  • Right to Rectification: You can request corrections to any inaccurate or outdated information
  • Right to Erasure: You may request deletion of your data under certain circumstances
  • Right to Object to Processing: You may object to your data being used for specific purposes
  • Data Portability: The right to receive your data in a readable, portable format
  • Withdrawal of consent: You can withdraw consent to marketing communications at any time

Exercise Your Rights: To exercise any of the rights above, contact the he999 support team support@he999.bet Send us an email. he999 typically responds within 30 days.

8Data Retention Period

He999 does not retain your data beyond what is necessary. The retention periods for each data type are outlined below.

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction Records 7 Years AML & Financial Compliance
KYC Documents 5 years after account closure Regulatory requirements
Betting history 3 Years Responsible Gaming
Cookie data Up to 1 Year Performance Analytics
Support chat records 2 Years Quality of Service Assurance

Once the retention period ends, he999 securely deletes or anonymizes your data so it can no longer be traced back to you.

9Minor Protection

He999 does not collect data from or provide services to anyone under the age of 18. Age verification is carried out at the time of registration, and any account created with a false age will be terminated.

If he999 becomes aware that a minor's data has been collected inadvertently, it will be deleted immediately and the account will be closed. If a parent or guardian suspects their child has registered on he999, please contact us immediately support@he999.betto get in touch.

he999 strictly enforces an 18+ policy. Protecting minors is one of he999's highest priorities.

10International Data Transfers

As an international platform, he999 may store your data on servers located in different countries. Regardless of where your data is stored, he999 ensures the same standard of privacy and security is maintained at all times.

He999 only transfers data to countries or organisations that meet adequate data protection standards. All international data transfers are carried out using encryption.

Our commitment: Wherever your data is transferred, he999's privacy policy protections apply at all times. he999 signs data protection agreements with all of its international partners.

11Policy Updates

He999 may update this Privacy Policy as needed. If significant changes are made, he999 will notify you in the following ways:

  • A notification will be sent to your registered email address
  • A special banner will be displayed on the he999 homepage
  • The "Last Updated" date at the top of this page will be changed accordingly
  • A pop-up notice may be displayed after login

Continued use of he999 after any changes will be taken as acceptance of the updated policy. If you do not agree to the new policy, you may contact the he999 support team to request account closure.

12Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to he999's data protection team. he999 typically responds within 48 hours.

For a faster response: Use "Privacy Request" as your email subject line and send it from your registered email address. This helps the he999 team process your request as quickly as possible.

Get Started Now

Join he999 — Enjoy a Safe & Trusted Betting Experience

Your privacy is fully protected. Register with he999 today and enjoy safe betting.

বাংলা